FAQ's & COPYRIGHT
All images are sent through Google's own service, Google Drive. It's very easy to use at both ends, I will just add to that, that you need to download the images, rather than simply dragging and dropping images to your desktop. Unfortunately if you do it that way you will receive a low-resolution screengrab only.
Images will be left there for a minimum of 30 days for you to download.
Payments can be made via BACS or cheque. Please make cheques payable to Forever Creative. For BACS details please contact me.
Yes in most cases there will be a detailed proposal setting out what I will do and exactly how much that would cost. I have a very simple pricing structure, if you receive a fixed price costing, and I overrun you will not be charged for the additional time.
Yes, there will always be a deposit for any shoot. This will ensure your booking is made in the calendar, and you will need to pay the deposit before the shoot can commence.
Not normally no, I always endeavour to get a very good result for all my photographs, and as such find it normally takes a certain amount of time to get things just right, because of this it doesn’t make much sense for you to be using your time, as well as paying me.
I have worked with a diverse range of clients, from larger brands, to small businesses and sole trader producing their own products, whether that be self produced or larger scale.
Most shoots and other work will require a deposit. This is usually 25% of the total value of the work. All shoots have a minimum booking deposit of £50.00, this is to confirm your date in my calendar, and comes off the final invoice.
As I work primarily in the field of art and design, I specialise in studio and location product photography, and currently do not provide photography of people, nor do I cover events.
This will depend upon how large the job in question is, how difficult it will be for me to locate props, and of course if you provide your own props, or your particular circumstances do not require any this would reduce the time taken. I would give you an approximate idea of the time required in the proposal.
Bookings are made after a conversation between us, but to keep the booking you will need to ensure that your products are with me for an agreed date prior to the shoot.
Generally I would say there is approximately a month’s wait before I can book any shoot in, if you do need your items faster than this, please discuss this with me as I will always endeavour to help clients out where I can.
Obviously this will depend upon how near to my studio you are, my studio is based in Scarborough, North Yorkshire. Items can be dropped off with me, or posted to me, and sometimes I can arrange collection from you, this would need to be agreed upon, and would incur a cost per mile for doing so.
To keep my pricing structure simple I charge half days or full days, this doesn’t generally mean I will then spend three solid days together on your products, as it is not always possible, because of prop sourcing, post production etc. I base it on the total number of hours within the three days, but this could be spread across a couple of weeks. I will always let you know how long it would be before you receive your images, and can have your products back.
To reduce the chances of this ever happening, in most cases you will receive not only a proposal but sample shots so that any problems can be ironed out before the main shoot goes ahead and final images are delivered. If you do however change your mind for whatever reason mid shoot, please let me know and I can charge you for the work done, and then provide another proposal if that is what you desire.
Well this is of course up to you, the time taken by yourself to keep in communication and pin down ideas I would say is quite vital to you getting what you want from the shots, as is you understanding what style you want the shots to be, and also what end use the shots have. As for you actually spending time in the studio, this is really not necessary.
Of course you can, and hiring a professional photographer is purely your choice, of course everyone has access to modern digital camera equipment, but bearing in mind you are not just receiving photographs, but are having the use of a studio with many props, backgrounds, and lighting equipment. It is often said that product photography is all about context, and also lighting. Achieving consistency throughout shots can be difficult without a studio, which is another reason I nearly always choose to work from my own studio. You are paying for my time, and my expertise.
Your products, when they’re not in the process of being photographed will be kept in a storage area which is kept in a locked room.
All items need to be well packaged when they are sent to the studio, I will then use this same packaging to return the items to you. For all handmade glassware / ceramics need to be double boxed when they are sent to me.
Please note where the edges of cards are badly damaged, these will need to be 'repaired' in post production which may incur an additional charge.
When returning items to you, please note items will be well packaged, however, for shoots with multiple items where the product has a cellophane wrapper the products will be attached to the cellophane not popped back inside.
Yes I have professional indemnity insurance, as well as public liability and this includes work in the studio and out on location.
Although I do keep my costs and fees very low, please ask me and I will give you a quotation.
Please see the copyright policy on this page.
This would generally only affect items such as glassware or ceramics. I do ask that you double box any items that are fragile. If I receive an item which is damaged through the post, this is not something I can be help responsible for. I will however, notify you immediately, and endeavour, where possible to create the imagery using the item in its damaged state.
If there are any breakages in the studio itself, I will refund you either directly, or reduce your bill accordingly.
Life doesn't always run smoothly or as predicted, never more so than in business. Clients often have production or printing issues, and are therefore only able to send part of a product(s) for a particular shoot. Sometimes that will mean, inevitably the shoot will have to be rescheduled, to the next slot in the calendar. Please be aware, I do try to be as flexible as possible but the next available slot may not be straight away and I cannot be held responsible for any delays due to this.
When only part of the agreed product(s) or props arrive this can sometimes mean the shoot has to take place in two separate slots, there will most likely be additional charges to cover for recreating the overall setup to photograph your items. This could well include camera, lighting and stands, surfaces, backdrops and props. It may also mean the post production takes longer again incurring an additional charge.
I retain the copyright of the images for resale, but grant you complete usage rights to use the full high resolution imagery in whatever way you see fit, whether that be on your website, or in print in posters, leaflets, brochures etc.*
* With the exception of artwork copywork/reproduction photography where the copyright remains with you.